Depending on the progress of your order, we will let you know what your choices are.
If the customer cancels the order when the products are already shipped, he is obliged to cover the shipping costs (shipment to the customer and return to the company).
1. Completely cancel the order
You can cancel your order by calling us at 2310-449851 or by fax at 2310 449856 or by e-mail at support@texnotropies.gr.
Depending on the progress of your order, we will let you know what your choices are.
2. Cancel part of the order
You have to contact the head office of the e-shop of Texnotropies.gr on the phone at 2310-449851 or by Fax 2310 449856 or by e-mail at support@texnotropies.gr to cancel your order and place a new one.
Depending on the progress of your order, we will let you know what your choices are.
You have the right to cancel your order by providing us a written notice (anytime from the time you placed your order) within the next 14 working days from the day you receive your order.
We will only accept cancellations in which all items are unused unopened and not missing the safety of the containers.
We will not accept any object that is damaged or dirty.
* Cancellations are not possible for tinted paint (i.e. paint that has been opened and a pigment has been added to create your selected shade).
