Terms & Conditions

GENERAL

The use of the texnotropies.gr web site by the visitor / user implies its unconditional agreement with the following terms of use, which apply to all content contained on its website. Therefore, the visitor / user must carefully read these terms and conditions before using the site's services and if they do not agree, they must not use the services and their content. The visitor / user is kindly requested to check the content of the terms of use for possible changes. The continued use of www.texnotropies.gr, even after any changes, means the unconditional acceptance by the visitor / user of these terms.

1. GENERAL TERMS

The website www.texnotropies.gr includes the online store of AGGELIDIS TH-TZELOS AN OE. (VAT No 998904869, TAX OFFICE KALAMARIAS, THESSALONIKI). The company's headquarters are located at Dimokritou 32a, Kalamaria, Thessaloniki, PC 55134. This e-shop enables our customers and all Internet users to be informed immediately about the products offered by our company, and to make their purchases electronically.

2. COPYRIGHT

Intellectual Property Rights and Logo

All site design, text, graphics, selection and configuration are property of www.texnotropies.gr and are Intellectual Property Right.

3. PRIVACY POLICY

You can see how we use your information in our Privacy Policy. The use of the electronic pages and services of www.texnotropies.gr by the visitor / user requires their unconditional agreement with the terms listed therein.

STATEMENT OF PROTECTION OF PERSONAL DATA

WHAT ARE THE PERSONAL DETAILS I HAVE TO SUBMIT FOR MY ORDER?

In order to make any transaction through the online shop (e-shop) of ANGELIDIS TH-TZELOS AN OE. and order products of the company it will be required to disclose some personal information on the part of the customer. When the order is made, the full name, the shipping address, the billing address of the order (if different from the shipping address) will be requested, billing details (if an invoice payment has been selected), the number of a contact telephone, your e-mail address.

CAN MY INFORMATION BE SHARED WITH THIRD/OTHER COMPANIES?

This data is processed by the Company in accordance with the application of Article 7A paragraph 1 (b) of Law 2472/1997, in order to implement the order given by the customer and in no way will it be disclosed, disclosed or sold to third parties, unless the procedure laid down in the law for the removal of confidentiality (Law 2225/1994) is initiated or any obligations resulting from the national implementation of Directive 24/2006.
Your credit card details are posted directly to the bank's secure environment and our company does not maintain or know any of your credit card details.

WHY SHOULD I GIVE MY PERSONAL INFORMATION?

www.texnotropies.gr makes use of the information you provide to us during the electronic submission of the form in order to contact you regarding (1) the delivery of the order to your place, (2) to confirm and identify the customer in case of a problem (3) for new or alternative products offered by www.texnotropies.gr, (iv) special offers of www.texnotropies.gr, (4) offers and news of the company (5) receipt of gifts after lottery competition. You have the option to choose whether or not to receive such communications from www.texnotropies.gr by sending your request via e-mail to sales@texnotropies.gr.

Your submission of your personal data means that you consent to such data being used by employees of www.texnotropies.gr for the reasons outlined above. www.texnotropies.gr requires its employees and the maintainers of its website to provide its clients with the security level mentioned in this Privacy Statement. In no other case www.texnotropies.gr can share your personal information with others without your prior consent, unless this is required by lawful means. Please be aware that under certain conditions, it is permissible or required by law or judge ruling, the collection, use and disclosure of your personal data that have been collected online without your prior consent (for example judge ruling).

Our company uses the Skroutz Analytics service, in order to provide the best possible service quality to the consumer.

Through this service anonymous usage statistics are sent to Skroutz.gr, while the data received through this service is covered by the Skroutz.gr privacy policy,

which you can find at https://www.skroutz.gr/privacy.

5. COMMERCIAL ITEMS - AVAILABILITY - FEATURES

The products available for sale, their features, prices and available inventory are available at www.texnotropies.gr and are accessible to all. Users can search for more product information by clicking on the product icon.

www.texnotropies.gr guarantees timely information to customers about the availability or non-availability of products, but does not bear any responsibility for their availability.

www.texnotropies.gr spends every effort on a daily basis to provide all the required information on the product (technical specifications, prices, etc.). However, in order to limit any mistakes, we would recommend you before you complete your purchase, to contact us in case the prices or any other product characteristic is beyond the ordinary and reasonable.

The prices listed in the relevant catalogs under each product include VAT and the online store www.texnotropies.gr reserves the right to readjust prices without having to inform the consumer.

6. PRODUCTS ORDERS AND CONSUMER PROTECTION

Orders through the e-shop are the conclusion of a distance selling agreement, which is governed by the legislative framework of Law 2251/1994 (as it is currently in force) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A '116 / 16.05. 2003).

The user has the right to make a valid order through the online store, provided that he is legally capable of complying with the provisions of the Greek Civil Code (if he has reached the age of 18 and is not in court for a contract of sale). Orders can also be made by legal representatives of legal entities. ANGELIDIS TH-TZELOS AN OE. reserves the right to claim the return from the supervisor or guardian of any orders that will be made by legally incapacitated persons.

7. ΔΙΑΦΟΡΑ

Force majeure: If for reasons of force majeure (eg bad weather, strikes etc.) we can not deliver the products within the specified time, we will notify you by e-mail to indicate if you wish under these conditions, completion of your order. ANGELIDIS TH-TZELOS AN OE does not take any responsibility for any situation outside its own fault and will do what is humanly possible for your best service.

In cases where you have registered an online order and upon delivery you find that a (or some) product is missing from the total order, please contact us to arrange all the details required and send you the products you did not receive without any extra charge.

Modification of the terms hereof: Texnotropies.gr reserves the right to modify or renew the terms and conditions of transactions. The company undertakes to update this text for any change or addition to the terms.

If the ordered goods are not received (and if an unjustifiably long period has elapsed since the order entry), please contact a representative of www.texnotropies.gr. For your better and faster service, we would recommend that you provide the special order code sent to the email address you provided when ordering.


8. RETURN - WITHDRAWAL

The consumer has 14 calendar days to return the product they have purchased for whatever reason, even without a reason, and to request a replacement or refund.

If you have chosen the wrong product or wish to change your original product within 14 calendar days, then you will be charged for the return of the product you purchased, provided you deliver the package to a shop of ELTA courier.

You can also make a change at a physical store in Thessaloniki after contacting the Kalamaria branch in Thessaloniki at tel. 2310-449851 or the Evosmos store in Thessaloniki on tel 2310 654074 to check the availability of the product .

In the case of a change in a physical store you are not charged with transport costs.

In case you have been priced or sent wrong products (wrong ordering, shipping, etc.) with proven fault on www.tetxnotropies.gr.

In this case, the customer must either not accept the receipt of the product from the outset or request their return on the same or the next business day of the delivery, after receiving it. The products must be returned in perfect condition, complete and without damage along with the relevant documents or photocopies thereof. The packaging of the product is the one that normally accompanies the product and must be in perfect condition.